Independent Recruitment Specialists

Vacancies

Warranty Administrator

Clemence Rogers are looking for an experienced Warranty Administrator based in Bolton to oversee all warranty claims for the local area

  • Location: Bolton
  • Salary: 21k OTE 25k
  • Contract Type: Permanent
  • Closing: 7 February 2019
  • Ref: 898829

Job Overview

• To be responsible for the warranty function ensuring that claims are managed and processed in the optimum timeframe ensuring both dealer and customer satisfaction.

• Ensure full accountability of parts and labours claimed under warranty and also ensure that any campaigns / recalls are professionally managed so as to minimise customer inconvenience.

• To drive the warranty function forward through development, communication and implementation of a clear strategic approach, that not only recognises future business challenges, but ultimately ensures that the operation is to company and manufacturer standards

• To work alongside the warranty/service team, to ensure all dealer claims are handled in a timely / consistent / quality and professional manner.

• Fully responsible for all warranty claims, policies and procedures, ensuring compliance at all times.

• Fully responsible for compliance in respect to technical campaigns and product recalls, including rollout of such actions, communication of such activities internally, to the Department

Ideal Candidate:

• The person must be experienced in handling a wide variety of issues whilst maintaining a high level of accuracy and attention to detail, and always having the customers’ expectations in mind.

Must be driven, well presented, flexible, confident and work well in a team to deliver high customer care, we want to speak to you.

• Excellent communication skills

• A confident and determined approach

• A high degree of self-motivation and drive

• The ability to work both independently and as part of a team

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Doncaster Office

21 Jetstream Drive, Fountain Court, Auckley, Doncaster, DN9 3QS

t: 01302 965110

e: info@clemencerogers.com

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Our aim is to be the best recruitment company, wherever we operate in the UK. This will be achieved by providing our clients with the peace of mind that comes from having a committed reliable and enthusiastic recruitment partner.

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