Independent Recruitment Specialists


IT Support Engineer

Clemence Rogers is working in partnership to recruit an IT Support Engineer based in Middleton, Greater Manchester

  • Location: Manchester
  • Salary: 28k - 33k
  • Contract Type: Permanent
  • Closing: 10 June 2019
  • Ref: 899081

Key Tasks:

• Install, configure, troubleshoot, support and maintain ICT equipment, e.g. PCs, Servers, Smart Phones, Routers, Switches, Printers, Copiers and Fax machines.

• Install and upgrade application software and databases onto PCs and Servers, working closely with suppliers where necessary.

• Provide support for business applications, troubleshooting software and hardware problems and liaising with suppliers where necessary.

• Provide advanced support for Microsoft Windows and Office.

• Maintain and develop the Active Directory, including Group Policies.

• Maintain and support the Email, Web browsing security, Anti-Virus systems and Windows Update Service.

• Monitor the server Event Logs and report/resolve problems where necessary.

• Ensure backups are performed and any problems are dealt with immediately.

• Maintain the call logging system for all support jobs.

• Maintain the inventory register of all equipment.

• Support the LAN and WAN (MPLS & Non-MPLS) network infrastructure.

• Maintain the Telephone Lines, Telephone systems, Mobiles and Smart Phones.

• Able and willing to travel between sites as required.

• Demonstrate strong commitment to the role and the organisation.

• Flexible in regard to the needs of the business.

• To undertake any other reasonable duties as necessitated by your function.

Essential Key Skills:

• Advanced networking experience with Active Directory, Windows 2000/2003 Server, Exchange 2000/2003, DNS, DHCP and TCP/IP.

• Experience in network printing environments.

• Hardware troubleshooting and repair.

• Confident to use initiative to solve problems.

• At least one Windows MCP qualification.

• Must hold valid UK driving licence

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